1.Full payment to be made at time of purchase of membership.
2.Once purchased, no partial or full refund will be provided
3.Peerup does not store any of your payment information (debit card, credit card net banking, etc.) or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services.
4.Purchases made inside the iOS app are processed by Apple. Refunds for those purchases are handled by Apple under its own refund policy, not by PeerUp — request one at reportaproblem.apple.com. Managing or cancelling an auto-renewing membership bought on iOS is done in your Apple Account subscription settings.
5.For anything else, including a payment that did not go through or a membership that was charged twice, open the app, go to Profile, tap the three dots and choose Customer support. Our team will pick it up from there.